Delivery Policy for OÜ Aldoh GHC – Computer Consultancy Services
At OÜ Aldoh GHC (17158082), we are dedicated to delivering efficient, reliable, and high-quality computer consultancy services. This policy outlines the terms and conditions related to the fulfillment and delivery of our services. By engaging with OÜ Aldoh GHC, you agree to the terms detailed below.
General Provisions
1.1 Scope of Services
OÜ Aldoh GHC specializes in providing expert computer consultancy services, including IT strategy development, cybersecurity solutions, cloud computing, software development, and IT infrastructure management. We offer tailored solutions designed to meet the unique needs of businesses and individuals.
1.2 Service Initiation
Work will begin once full payment has been received, unless other payment arrangements have been confirmed in writing.
1.3 Service Customization
We provide both predefined service packages and fully customized consultancy solutions based on your specific requirements and goals.
Project Deadlines
2.1 Timelines
The time required to complete a project depends on the complexity of the consultancy work, the scope of the project, and the timely provision of all necessary information and materials by the client.
2.2 Time Estimates
We will provide an estimated timeline before beginning any work, which will be confirmed with the client. Typically, consultancy projects are completed within 5 to 20 business days, depending on the scope and complexity.
2.3 Adjustments to Deadlines
In the event of changes to the project scope or additional requests, we will work with the client to adjust the deadlines accordingly.
Delivery of Work
3.1 Delivery Method
Once the consultancy project is completed, the final deliverables, such as reports, software solutions, or strategic plans, will be delivered via secure means, such as email, cloud storage, or in-person meetings, depending on the nature of the service.
3.2 Payment Completion
Deliverables will only be provided once full payment has been made and all project stages have been completed to the client’s satisfaction.
3.3 Confirmation of Delivery
Delivery is considered complete when the client has received the final deliverables. Any agreed-upon revisions or additional work will be addressed as part of the original agreement.
Revision Guidelines
4.1 Included Revisions
The service fee covers revisions that fall within the originally defined scope of the consultancy work. These revisions are included at no additional charge.
4.2 Additional Revisions
Any revisions or modifications beyond the initial scope of the project will incur additional fees, which will be discussed and agreed upon with the client before proceeding.
Responsibilities
5.1 Our Commitment
OÜ Aldoh GHC is committed to delivering high-quality consultancy services on time, provided that the client supplies all necessary materials, information, and access to systems in a timely manner.
5.2 External Delays
We are not responsible for delays caused by factors outside our control, such as incomplete information, delayed payments, or issues with third-party suppliers.
Order Cancellations and Refunds
6.1 Cancellations Before Work Begins
If you cancel your order before any consultancy work has started, you are eligible for a full refund.
6.2 Cancellations After Work Has Started
If the order is canceled after work has begun, a partial refund will be provided, based on the proportion of the work completed at the time of cancellation.
Post-Completion Support
7.1 Free Support Period
Following the completion of a consultancy project, OÜ Aldoh GHC offers 14 days of complimentary support to address any minor issues or adjustments related to the delivered work.
7.2 Additional Services
Any additional requests for services beyond the original agreement will be discussed separately and charged accordingly.
Contact Us
If you have any questions or concerns regarding your order, delivery, or post-service support, please feel free to contact us:
- Email: [email protected]
- Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Mahtra tn 1, 13811
Thank you for choosing OÜ Aldoh GHC for your computer consultancy needs. We are committed to providing reliable, professional, and actionable solutions to help you achieve your goals.